Privacy Policy
We value your privacy and assure you that we will handle your personal information with care and responsibility. By accessing our website or services, you agree to the terms outlined in this privacy policy, which explains how your personal information is collected, used, and protected.
Customer Care via Text Messaging
Messaging Terms & Conditions
Information We Collect
Information You Provide
We receive and store information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address, phone number or credit card. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you effectively.
Cookies
Like many websites, we use small programs called "cookies", that are transferred to your hard drive and allow us to recognize you and to provide you with a customized shopping experience. If you do not want us to use cookies, you can disable them in your web browser settings. You may also visit this and other websites anonymously through the use of utilities provided by other private companies.
These are the types of cookies we set:
- Account related cookies are used to manage the signup process and general administration for your account on our website. They are usually deleted when you log out, but in some cases may remain to remember your site viewing preferences while logged out.
- Login related cookies are used to allow you to explore the website without logging in every time you visit a new page. These cookies are typically deleted when you log out to ensure that you can only access restricted features and areas when you are logged into your account.
- Forms related cookies - When you submit data through a form such as those found on contact pages or for chat communications, cookies may be set to remember your user details for future correspondence.
- Site Preferences cookies are used to customize the website to be displayed as you prefer.
Other Information
Every computer and internet-connected device has an IP (Internet Protocol) address. The IP address of computers and mobile devices used to visit this site are noted. In addition, we automatically collect other information such as browser type, operating system, screen resolution, and the URL address of sites clicked to and from this site. If you call us from a phone with an active caller ID number, we will collect that number to facilitate future customer care communications.
Information from Other Sources
We may receive information about you from other sources and add it to your account information. This could include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communicate more easily.
How We Use Your Information
Customized Shopping
We use your information to provide a customized shopping experience.
Customer Care Via Messaging
If you contact us, we may respond via text message to facilitate customer care communications.
No mobile information will be shared with any third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by any third parties.
If you wish to be removed from receiving future communications, you can opt out at any time by texting STOP or contacting us at info@sharkwerks.com.
Messaging Terms & Conditions
When you contact Shark Werks, Inc., you agree to receive response text messages from us. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@sharkwerks.com. You can opt out at any time by replying STOP.
Agents
We employ other companies and individuals to perform functions on our behalf. Examples include processing credit card and other types of payments, delivering packages, and sending postal mail and e-mail. They have access to personal information needed to perform their functions, but may not use it for other purposes.
How We Protect Your Information
We employ best practices and security technologies, including:
- Secure Sockets Layer (SSL) software encrypts the information you input and is used to protect the security of your information during transmission.
- While your entire credit card number must be transmitted to the appropriate credit card processing company during order payment processing, we retain only the last four digits of your card number for confirming your order.
- Access to your information is on a "need to know" basis.
- Firewall technology is used to protect website servers against unlawful intrusion.
It is important for you to protect against unauthorized access to your password and to your computer or device. Be sure to sign off when finished using a shared computer. No system can guarantee absolute security, however, we take every reasonable precaution to assure that your data is secure.
Children
We do not sell products or services to children. If you are under 18, you may use this site only with involvement of a parent or guardian.
Other Websites
Various Web sites may be linked to from this site. If you access a link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others.
Contact Us
If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our website, you may contact us. You will be required to provide identifier information to assure that this information is not released to others.
We reserve the right to modify this policy in the future. If we do so, notice will be posted on our home page.